Delivery Timeline
Delivery Timeline
Follow your order from confirmation to your doorstep.
Order confirmed
Your confirmation email records the items and delivery details for your order. Check these details and contact us promptly if anything needs correcting.
Order dispatched
Once dispatched, use the shipment details supplied for your order to follow its progress. Dispatch time and travel time are separate parts of the delivery journey.
In transit
The estimated arrival date depends on your PIN code, courier route and the shipping option available for your order. Refer to any estimate shown at checkout or in your shipment updates. If no estimate is shown, contact support with your PIN code and order number for assistance.
Out for delivery
Keep your delivery phone number reachable and arrange for someone to receive the parcel. Check the packaging and contents when the order arrives.
If your order is delayed
Estimated dates can change because of holidays, weather or courier disruptions. If your order is overdue or tracking has stopped updating, contact us with your order number and tracking details. If tracking says delivered but you have not received the parcel, visit Delivery Claims & Disputes.
Need help? Email support@lans.co.in, call +91 805 000 6500 or chat on WhatsApp.